An Annual Maintenance Contract — or AMC — is a service agreement where Alfan takes full responsibility for the health and performance of your office printers and copiers throughout the year, for a single fixed annual cost.

Instead of calling for a repair when a machine breaks down, waiting for an engineer, receiving an unexpected invoice, and hoping the fix holds — an AMC eliminates all of that uncertainty. Your printers are maintained before problems occur. When something does go wrong, your engineer is dispatched within a guaranteed time window, and the cost is already covered.

For any business with three or more printers, an AMC is almost always more cost-effective than managing repairs on a break-fix basis. It also converts an unpredictable operational cost into a fixed, budgetable line item — which finance teams, government procurement departments, and operations managers all value highly.

Alfan AMC contracts cover all major printer and copier brands — not just the machines we sell. Whether you have Sharp, Toshiba, HP, Canon, Kyocera, Ricoh, or a mix of brands across your office, a single AMC covers your entire fleet.